Sell online returns before they’re shipped back

No risk - pay per success model

30 days free trial - no commitments

smile woman holds uturn brand delivered box
uturn logo U letter

How it works

Return request

Customers issue a return request using your current RMA system.

Return request

Virtual warehouse

Returned items are listed in Uturn’s virtual warehouse where you can manage them, set reselling rules, and get insightful data from a single, intuitive dashboard.

Virtual warehouse

AI matching engine

Our AI matching engine shows returned items only to the most relevant customers based on their locale, preferences and behavior.

AI matching engine

Embedded widgets

UTurn's Smart widgets provide maximum conversion at minimum exposure. Customers can add Re: Turn items to the shopping cart to their regular Checkout!

Embedded widgets

Return shipped locally

The sold return item is sent to a local customer directly, cutting down on shipping and logistics costs. Items that aren’t sold go back to your warehouse.

Return shipped locally

Return request

Customers issue a return request using your current RMA system.

Virtual warehouse

Returned items are listed in Uturn’s virtual warehouse where you can manage them, set reselling rules, and get insightful data from a single, intuitive dashboard.

AI matching engine

Our AI matching engine shows returned items only to the most relevant customers based on their locale, preferences and behavior.

Embedded widgets

UTurn's Smart widgets provide maximum conversion at minimum exposure. Customers can add Re: Turn items to the shopping cart to their regular Checkout!

Return shipped locally

The sold return item is sent to a local customer directly, cutting down on shipping and logistics costs. Items that aren’t sold go back to your warehouse.

How It works

Return request
Virtual warehouse
AI matching engine
Embedded widgets
Return shipped locally

a shopify returns app to end returns

Uturn Web Dashboard

Seamless Shopify Integration

As a Shopify return app, UTurn seamlessly integrates with your Shopify platform and returns process, keeping your returns experience untouched.

Returned items that aren’t purchased get shipped right backto your warehouse, just as it does today.

Smart Embedded Widgets

Easy to embed anywhere

From out-of-stock to after-purchase, you decide which widgetsto use, where they sit on your website, and who sees them.

Powerful AI engine

Match available returns to the most relevant customers without disrupting your current sales funnel.

Automatic match to your Shopify theme

Widgets adapt to your brand’s look and feel. There’s no needto customize unless you want to.

Uturn Dashboard
Uturn Virtual Warehouse dashboard

Stay in Control with UTurn’s Virtual Warehouse

One, intuitive dashboard

Decide which returned items to put back on sale and at what discount. You choose which returned items go back on sale, at what discount and their margins.

Advanced analytics and insights

Get all the data and insights you need to make fast decisions for maximum impact on your recovery rate.

Reduce Your Brand Carbon Footprint

Your customer’s care about the environment. Now, you can offer them a sustainable return experience that reduces their carbon footprint. Furthermore, they will be able to shop your website and help the environment by doing so. Buying returned items is the only form of shopping that actually reduces waste in the process.

Find out how
5.8B
pounds of
waste AnnualLy
16M
metric tons of CO₂ Annually

Our Value Proposition

Higher revenue on returns

Higher revenue on returns

Shorter time from return to resell means your revenue grows by up to 85% (per returned item).

Dramatically reduced logistics & shipping costs

Dramatically reduced logistics & shipping costs

Since returns get shipped to local customers, there’s no need for them to enter the reverse logistics funnel, which means you pay less.

Seamless  integration

Seamless integration

Plug and play with your eCommerce platform and returns process, keeping the customer experience the same as it is now.

Full control over returns, margins and discounts

Full control over returns, margins and discounts

The virtual warehouse keeps you in control of pricing, discounts, shipping policies & sales channels.

Better for the planet

Better for the planet

UTurn helps reduce waste, CO2 and carbon footprints, making it better for the environment than traditional returns.

Track and optimize the reselling process

Track and optimize the reselling process

Get a real-time overview of returns so you can stay in the know, and make changes that positively affect your KPIs.

Our Value Proposition

Higher revenue on returns

Higher revenue on returns

Shorter time from return to resell means your revenue grows by up to 85% (per returned item).

Dramatically reduced logistics & shipping costs

Dramatically reduced logistics & shipping costs

Since returns get shipped to local customers, there’s no need for them to enter the reverse logistics funnel, which means you pay less.

Seamless  integration

Seamless integration

Plug and play with your eCommerce platform and returns process, keeping the customer experience the same as it is now.

Full control over returns, margins and discounts

Full control over returns, margins and discounts

The virtual warehouse keeps you in control of pricing, discounts, shipping policies & sales channels.

Better for the planet

Better for the planet

UTurn helps reduce waste, CO2 and carbon footprints, making it better for the environment than traditional returns.

Track and optimize the reselling process

Track and optimize the reselling process

Get a real-time overview of returns so you can stay in the know, and make changes that positively affect your KPIs.

Logistics Integration

UTurns simplifies the process by providing full integration to all your logistic options & couriers.

FEDEX
DHL
dpd
easypost
united states postal service
smile woman open uturn delivered box

Let's Make a UTURN

Pay per success and see your conversions increase.

No Risk

No Setup Fees

No Commitment